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add faq
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src/pages/docs/users/faq.md
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src/pages/docs/users/faq.md
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---
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title: FAQ
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parent: For users
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order: 1
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---
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## Can you add this site ....?
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Yes, but we don't have infinite free time. Add the site in [#site-requests](https://discord.gg/5Hus6fM). We will not respond, but we will look at it when we feel like adding new sites. Adding sites properly takes hours and we do it for free.
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Pinging developers will substantially decrease any chances of getting the site added. Adding the site yourself is the best way of getting it in the app.
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## Site is not loading in the app, what to do?
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1. Try the pre-release
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2. Check that it loads in the browser
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3. Try VPN & different DNS (Try both app DNS AND phone wide DNS in that order)
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4. Report it if all of the above has failed
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## Why is chromecasting not working?
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If you can't start casting it's because the app doesn't find you TV on your network. VPN/Firewalls/wrong network may cause this.
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If the videos won't load it's likely either due to:
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The provider/video host simply not supporting casting (referer blocked), we can't fix this.
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You are using a VPN, most video links are IP blocked meaning that casting will fail if you are connected to a VPN.
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## Trailers.to keeps begging for a subscription
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Check their site, if they are asking for a subscription it means that it doesn't exist on their site.
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## When is imdb/trakt sync coming?
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No ETA, but it's likely to come, by roughly that order.
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## I am getting this error in the player: ...., what to do?
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9 out of 10 times we can't help, don't report it, it's an error with exoplayer. If the same error is shown for all videos on a provider/source then do report it, it probably means the provider or source itself is outdated.
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## Why is it buffering? I have great internet!
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Because the server doesn't have as great internet, we can't fix, but you can:
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1. Increase video cache
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2. Try VPN (paradoxically it can speed up by improving routing)
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## This app doesn't work on my TV!
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If you are having issues navigating on your TV go to Settings > User interface > App layout > TV layout
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If the issues persist after that report it
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## How does it work ?
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Basically this app sends requests to different websites (also called sources or providers) to find movies, series and animes and display them in the app nicely
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An Android app to stream and download Movies, TV-Shows and Animes
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An Android app to stream and download Movies, TV-Shows and Animes
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This [open source app](https://github.com/recloudstream/cloudstream) can stream any media content from various sources
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This [open source app](https://github.com/recloudstream/cloudstream) can stream any media content from various sources
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Check out the [FAQ](./faq.md) first!
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### Disclaimer ⚠️
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### Disclaimer ⚠️
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The app is purely for educational and personal use.
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The app is purely for educational and personal use.
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@ -45,10 +47,6 @@ Settings page > Provider Languages
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and tick the ones you want there
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and tick the ones you want there
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### How does it work ?
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Basically this app sends requests to different websites (also called sources or providers) to find movies, series and animes and display them in the app nicely
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### 100% free and no ads!
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### 100% free and no ads!
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Cloudstream-3 (also refered to as Cs3) is open-source, that means that anyone can look at the code, their isn't any invasive data collection and anyone can create their own modifed version
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Cloudstream-3 (also refered to as Cs3) is open-source, that means that anyone can look at the code, their isn't any invasive data collection and anyone can create their own modifed version
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---
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---
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title: Using local extensions
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title: Using local extensions
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parent: For users
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parent: For users
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order: 1
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order: 2
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---
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---
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It is possible to use extensions without using repositories. This can be useful when prototyping.
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It is possible to use extensions without using repositories. This can be useful when prototyping.
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---
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---
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title: How to use nginx with cloudstream
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title: How to use nginx with cloudstream
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parent: For users
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parent: For users
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order: 2
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order: 3
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---
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---
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## What is Nginx?
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## What is Nginx?
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