From c45d95632e7aec81eb184a84fb61080c82325859 Mon Sep 17 00:00:00 2001 From: Duckling <57977673+anotherduckling@users.noreply.github.com> Date: Sun, 29 Jan 2023 18:45:19 +0600 Subject: [PATCH] Update troubleshooting.md --- troubleshooting.md | 93 ++++++++++++++++++++++------------------------ 1 file changed, 45 insertions(+), 48 deletions(-) diff --git a/troubleshooting.md b/troubleshooting.md index 06f6cdd..9a545fa 100644 --- a/troubleshooting.md +++ b/troubleshooting.md @@ -4,78 +4,74 @@ order: 700 icon: tools --- -## Backup error +## Basic -!!!info If you are unable to create a backup. +==- Repositories/Extensions are not loading. +If the repositories are not loading in [the official site](https://cloudstream.cf/repos/) or [!badge variant="dark" text="Extensions"] section, repeat the process using VPN connection. +=== + +==- `XYZ` extension is not loading. +1. Open the site in the browser. If the site is not loading in browser also, use VPN or try [!badge variant="dark" text="site cloning"](/Settings/cloningsite.md). +2. If the site is working in browser, post a report in the `reports` channel. +=== + +==- Backup error Change/reselect the download location. [!badge variant="dark" icon="/static/base.png" text="Cloudstream"] → [!badge variant="dark" icon="/static/gear.png" text="Settings"] → [!badge variant="dark" icon="download" text="download path"] and then select a custom location. -!!! +=== -## Restore backup error - -!!!info If you are unable to read the backup file. +==- Restore backup error Rename the extension of the file from `json to txt`. Now try again to read the backup file. -!!! +=== -## Error: Out of memory - -!!!info If the movie doesn't play showing an error saying out of memory. +==- Error: Out of memory Change the video cache on disk. [!badge variant="dark" icon="/static/base.png" text="Cloudstream"] → [!badge variant="dark" icon="/static/gear.png" text="Settings"] → [!badge variant="dark" text="player"] > [!badge variant="dark" icon="server" text="video cache on disk"] and set a **lower amount of cache**. +=== + +==- Safe mode on +Clear the app cache and restart the app. You can also set a lower amount cache to avoid this issue. +!!!contrast This is a general troubleshooting. May not fix the issue. Then post it in the reports channel. !!! +=== -## Repositories/Extensions are not loading. - -!!!info If the repositories are not loading in [the official site](https://cloudstream.cf/repos/) or [!badge variant="dark" text="Extension"] section. -Do the process again using VPN connection. -!!! - -## Broken Subtitle - -!!!info If the subtitles are broken while playing a video. +## Subtitles +==- Broken Subtitles [!badge variant="dark" text="Video player"] → [!badge variant="dark" text="sources"] → [!badge variant="dark" text="subtitles"] and click the [!badge variant="dark" text="Auto"] at the top. Now change the encode of the subtitle language. -!!! +=== -## Subtitle casting issue +==- Subtitles casting issue +If subtitle isn't casting on the tv with the native casting system., try casting using [this app](https://play.google.com/store/apps/details?id=com.instantbits.cast.webvideo). -!!!info If subtitle isn't casting on the tv with the native casting system. -Try casting using [this app](https://play.google.com/store/apps/details?id=com.instantbits.cast.webvideo). [!badge variant="dark" icon="/static/base.png" text="Cloudstream"] → [!badge variant="dark" text="Episode page"] → **Press and hold the epsiode** → [!badge variant="dark" text="play with Web Video Cast"] → **choose the link and then cast.** *The subtitle selection maybe not as good as cs3.* -!!! - -## Safe mode on - -!!!info If the app turns on safe mode. -clear the app cache and restart the app. You can also set a lower amount cache to avoid this issue. -!!!danger This is a general troubleshooting. May not fix the issue. Then post it in the reports channel. -!!! +=== ## Sorastream -!!!info The episode loading is taking too long. +==- The episode loading is taking too long. As it scrapes a lot of sites, it takes time to load all of them. Skip loading after 3-5 seconds. -!!! +=== -!!!info Some sources are not loading. +==- Some sources are not loading. 1. Sora has some geo restricted sources. Use a VPN to access those sources. 2. Or, exo player can't handle the video. Use external player like VLC. -!!! +=== -!!!info Some titles are showing "No links found". +==- Some titles are showing "No links found". Sora uses TMDb for catalogue, not the sources. So, it may show titles that no site has. -!!! +=== -!!!info Some videos are not playing video/audio. +==- Some videos are not playing video/audio. EXO player can't handle the video. Use external player like VLC. -!!! +=== -!!!info Video Download error. +==- Video Download error. Try 1DM to download from Sorastream -!!! +=== ## WSA -!!!info Install.ps1 is not recognized/missing +==- Install.ps1 is not recognized/missing ![](https://media.discordapp.net/attachments/1044322950725259274/1068243571544690719/9Qf3veK.png) @@ -94,9 +90,9 @@ Try 1DM to download from Sorastream ``` 4. The script will run and Windows Subsystem For Android™ will be installed -!!! +=== -!!!info Virtualization Error +==- Virtualization Error ![](https://user-images.githubusercontent.com/68629435/213985345-a6fc6e97-63f3-4741-8965-8d62a0d6b824.png) @@ -112,13 +108,14 @@ Try 1DM to download from Sorastream Change the value of “Start” from `3` to `0` - !!! - You can change it back to 3, if it makes no difference - !!! +!!! +You can change it back to 3, if it makes no difference +!!! 6. Then in CMD (Run as Adminstrator), paste: ```cmd bcdedit /set hypervisorlaunchtype auto ``` 7. Reinstall WSA by running `Run.bat` -!!! +=== +