mirror of
https://github.com/recloudstream/csdocs.git
synced 2024-08-14 22:46:50 +00:00
75 lines
3 KiB
Markdown
75 lines
3 KiB
Markdown
|
---
|
||
|
|
label: Troubleshooting
|
||
|
|
order: 700
|
||
|
|
icon: tools
|
||
|
|
---
|
||
|
|
|
||
|
|
## Backup error
|
||
|
|
|
||
|
|
!!!info If you are unable to create a backup.
|
||
|
|
Change/reselect the download location.
|
||
|
|
[!badge variant="dark" icon="/static/base.png" text="Cloudstream"] → [!badge variant="dark" icon="/static/gear.png" text="Settings"] → [!badge variant="dark" icon="download" text="download path"] and then select a custom location.
|
||
|
|
!!!
|
||
|
|
|
||
|
|
## Restore backup error
|
||
|
|
|
||
|
|
!!!info If you are unable to read the backup file.
|
||
|
|
Rename the extension of the file from `json to txt`. Now try again to read the backup file.
|
||
|
|
!!!
|
||
|
|
|
||
|
|
## Error: Out of memory
|
||
|
|
|
||
|
|
!!!info If the movie doesn't play showing an error saying out of memory.
|
||
|
|
Change the video cache on disk. [!badge variant="dark" icon="/static/base.png" text="Cloudstream"] → [!badge variant="dark" icon="/static/gear.png" text="Settings"] → [!badge variant="dark" text="player"] > [!badge variant="dark" icon="server" text="video cache on disk"] and set a **lower amount of cache**.
|
||
|
|
!!!
|
||
|
|
|
||
|
|
## Repositories/Extensions are not loading.
|
||
|
|
|
||
|
|
!!!info If the repositories are not loading in [the official site](https://cloudstream.cf/repos/) or [!badge variant="dark" text="Extension"] section.
|
||
|
|
Do the process again using VPN connection.
|
||
|
|
!!!
|
||
|
|
|
||
|
|
## Broken Subtitle
|
||
|
|
|
||
|
|
!!!info If the subtitles are broken while playing a video.
|
||
|
|
[!badge variant="dark" text="Video player"] → [!badge variant="dark" text="sources"] → [!badge variant="dark" text="subtitles"] and click the [!badge variant="dark" text="Auto"] at the top. Now change the encode of the subtitle language.
|
||
|
|
!!!
|
||
|
|
|
||
|
|
## Subtitle casting issue
|
||
|
|
|
||
|
|
!!!info If subtitle isn't casting on the tv with the native casting system.
|
||
|
|
Try casting using [this app](https://play.google.com/store/apps/details?id=com.instantbits.cast.webvideo).
|
||
|
|
[!badge variant="dark" icon="/static/base.png" text="Cloudstream"] → [!badge variant="dark" text="Episode page"] → **Press and hold the epsiode** → [!badge variant="dark" text="play with Web Video Cast"] → **choose the link and then cast.** *The subtitle selection maybe not as good as cs3.*
|
||
|
|
!!!
|
||
|
|
|
||
|
|
## Safe mode on
|
||
|
|
|
||
|
|
!!!info If the app turns on safe mode.
|
||
|
|
clear the app cache and restart the app. You can also set a lower amount cache to avoid this issue.
|
||
|
|
!!!danger This is a general troubleshooting. May not fix the issue. Then post it in the reports channel.
|
||
|
|
!!!
|
||
|
|
|
||
|
|
## Sorastream
|
||
|
|
|
||
|
|
!!!info The episode loading is taking too long.
|
||
|
|
As it scrapes a lot of sites, it takes time to load all of them. Skip loading after 3-5 seconds.
|
||
|
|
!!!
|
||
|
|
|
||
|
|
!!!info Some sources are not loading.
|
||
|
|
1. Sora has some geo restricted sources. Use a VPN to access those sources.
|
||
|
|
2. Or, exo player can't handle the video. Use external player like VLC.
|
||
|
|
!!!
|
||
|
|
|
||
|
|
|
||
|
|
!!!info Some titles are showing "No links found".
|
||
|
|
Sora uses TMDb for catalogue, not the sources. So, it may show titles that no site has.
|
||
|
|
!!!
|
||
|
|
|
||
|
|
!!!info Some videos are not playing video/audio.
|
||
|
|
EXO player can't handle the video. Use external player like VLC.
|
||
|
|
!!!
|
||
|
|
|
||
|
|
!!!info Video Download error.
|
||
|
|
Try 1DM to download from Sorastream
|
||
|
|
!!!
|